“Unfortunately, we have a system here.”
可惜,我們這兒是有規矩的。
用可惜開頭再搬出規矩,拒絕說得體面又無解,硬態度藏在平靜裡。
Unfortunately, we have a … here.
要用規則婉拒特殊請求時用,對下屬或客戶說;別拿規矩當擋箭牌敷衍人。
Sorry, but we stick to the rules here. / There's a process, and it applies to everyone.
中性
Unfortunately 稍頓,a system here 放慢收。
Unfortunately, we have a queue here, and everyone waits. 可惜,我們這兒要排隊,大家都得等。
