“I'm really sorry, sir, but these are the rules.”
真的很抱歉,先生,可規矩就是規矩。
把拒絕說得毫無迴旋餘地:先道歉,再抬出「規定」。它一句話堵死所有討價還價,是所有辦事視窗和檢票口前都聽過的那句臺詞。
I'm really sorry, but these are the rules.
想禮貌但堅決地拒絕通融、不給對方餘地時用,語氣正式而冷淡。
I'm sorry, but rules are rules. / My hands are tied on this one.
正式
really sorry 放軟,but 稍頓,these are the rules 一字一頓收尾。
I'm sorry, but these are the rules for everyone. 抱歉,這對所有人都是一樣的規定。
I understand, but rules are rules. 我理解,但規矩就是規矩。
