Signed, Sealed, Delivered: The Vows We Have Made · 2021 — Chapter 1 of 18 · 2'51" · B2

Interviewing for the Dead Letter Office, Explained: lose faith in

The Dead Letter Office is hiring a temp, and the only real applicant, Phoenix, makes a mess of the interview—and of a sticky letter. As the team tries to separate syrup-glued mail before a colleague's wedding, one of them insists they cannot let the nation's children "lose faith in the United States Postal System."

What happens

At the Dead Letter Office, the team interviews applicants for a temp job while preparing for a co-worker's wedding. The only candidates are Phoenix and someone named Charley, and Phoenix fails badly. Meanwhile, a food-truck accident has glued a bag of dead letters together with syrup, so the crew sets out to separate them.

Job interviewOffice chatExplainingPromisingCoworkersB2mediumamericanClean
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Listen for

be in touchlose faith inkeep uptask force

00:00 / 02:51
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  1. ❝ MonologueThe syrup-mail accident chain3 linesPractice page ↗
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Phrase of the scene

lose faith in

to stop trusting or believing in someone or something

Oliver tells Norman they must save the letter so the nation's children keep believing in the postal service.

After two missed deadlines, the client started to lose faith in the team.

Also in this scene

  • be in touch

    to contact someone again later

  • keep up

    to move or progress at the same pace as others

  • task force

    a group set up for a specific mission

Everything marked in this scene

26 notes across 58 lines

Phrase · A2have to do somethingConsidering all that we two have to do today, we two are good.
Grammar · A2we two have to do today

have to for obligation

Considering all that we two have to do today, we two are good.
Phrase · A2a question about someone/somethingI have a question about the wedding.
Phrase · B1keep up with someone/something

to move or progress at the same pace as others

Rushing to the interview, Hazel warns the new hire to match their pace.

Oh. Well, you'll have to keep up.
Soundkeep up

liaison

Oh. Well, you'll have to keep up.
Phrase · A2be running lateWe're interviewing for the temp position today, and we're running late.
Phrase · B2wide powers of somethingWe're an elite task force with wide powers of postal discretion.
Soundkind of

weak form

It's kind of sticky.
Phrase · A2smell like somethingKind of smells like leftover breakfast.
Phrase · B1be in touch with someone

to contact someone again later

Oliver and Shane end Phoenix's interview politely, though they have already written him off.

You know, I think we have everything we need right here on your resume, so we will be in touch.
Phrase · B2the glamor and mystery of somethingNot everyone appreciates the glamor and mystery of our work, Oliver.
Phrase · A2get busyAh, then we should get busy.
Grammar · B1that ran over the bag of dead letters

relative clause with that

A bucket of syrup fell off a Waffle Wagon that ran over the bag of dead letters
Phrase · B1be glued togetherAnd now they're all glued together.
Phrase · B2the aroma of somethingHence the aroma of breakfast.
Phrase · B2as though something happenedOh, it looks as though someone less skilled than we attempted to separate them
Grammar · B2someone less skilled than we

comparison with than

Oh, it looks as though someone less skilled than we attempted to separate them
Phrase · B2be left with somethingAnd now we're left with just a few letters and numbers,
Phrase · A2the rest of somethingand then the rest of the address is, well, stuck to this.
Soundthe rest of

liaison

and then the rest of the address is, well, stuck to this.
Phrase · B1be a startOh, well. It is a start, assuming it can be detached.
Phrase · B2specifically for someone/somethingWell, I have been developing a special separating solution specifically for paper preservation.
Grammar · B2I have been developing

present perfect continuous

Well, I have been developing a special separating solution specifically for paper preservation.
Phrase · B2be in its experimental stagesBut it's still in its experimental stages.
Phrase · B2be cemented in somethingNorman, from what I can perceive, a child's drawing is cemented in this envelope.
Phrase · B2lose faith in someone/something

to stop trusting or believing in someone or something

Oliver tells Norman they must save the letter so the nation's children keep believing in the postal service.

And we cannot allow our country's children to lose faith in the United States Postal System.

Interviewing for the Dead Letter Office, explained

What's really going on

The scene is a workplace comedy about a very small office, and it gets its humor from taking that office seriously. The team calls itself "an elite task force with wide powers of postal discretion," and they mean it: a ruined bag of mail is treated as a matter of public trust. When the applicant Phoenix botches his interview, the letdown is delivered politely—"we will be in touch"—but the real passion shows up elsewhere. As they work on the syrup-soaked letters, one of them declares that they cannot let the country's children "lose faith in the United States Postal System." The joke and the sincerity are the same thing here, which is why the office feels like a family.

Theme

DutyThe tiny office treats a ruined bag of mail as a public trust it must protect.
FriendshipThe team's shared seriousness and inside jokes make the workplace feel like a family.

Listen for

  • keep up — liaison
  • kind of — weak form
  • the rest of — liaison
Not everyone appreciates the glamor and mystery of our work, Oliver.

A self-aware joke that admits the office is unglamorous while defending it anyway.

And we cannot allow our country's children to lose faith in the United States Postal System.

A mock-heroic statement of duty, treating a sticky letter as a matter of national trust.

We're an elite task force with wide powers of postal discretion.

The team's grand self-description, played completely straight for comedy.

You know, I think we have everything we need right here on your resume, so we will be in touch.

A polite rejection that ends the interview without saying no outright.

Questions about this scene

Why is the office so busy?

They are interviewing applicants for a temp job and preparing for a co-worker's wedding on Saturday, while the team will cover the office during the honeymoon.

Why was Phoenix rejected?

He is the only real candidate besides Charley, and he makes a poor impression in the interview, even ripping a letter off the top of the sticky pile.

Why are the letters stuck together?

A bucket of syrup fell off a food truck onto a bag of dead letters, so the whole batch is glued together and smells like breakfast.

How does the team describe itself?

As an elite task force with wide powers of postal discretion, known to some people as "The Postables."

Why do they care so much about the ruined mail?

They say they cannot let the country's children lose faith in the postal system, so even a syrup-soaked envelope is treated as important.

Signed, Sealed, Delivered: The Vows We Have Made · 18 chapters

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