The Social Dilemma · 2020 — Capítulo 1 de 14 · 2'35" · C1

You Are the Product, Explained: rakes in money

The surface is a business explainer: Silicon Valley's giants make money without charging users. Underneath, it's an accusation. "We're the thing being sold," one voice says, and the argument keeps sharpening — from a giant computer that "rakes in money" to the claim that what is really sold is the slow change in how you think.

Qué pasa

Several interviewees take turns explaining the same business model. Google and Facebook are among the wealthiest companies ever, but they employ relatively few people; the money comes from a giant computer that rakes in cash. Advertisers, not users, are the customers. Attention is what gets sold, and one voice pushes the point further: what is really being sold is a change in your behavior.

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Atento a

rakes in moneyNice, simple businessin the business oftrite

00:00 / 02:35
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Expresión de la escena

rakes in money

earns a lot of money quickly

Someone calls the giants one giant machine that pulls money in effortlessly, half joking, then turns to ask where that money actually comes from.

That silly mobile game rakes in money on skins alone.

También en esta escena

  • Nice, simple business

    praise that quietly sets up a contrast

  • in the business of

    whose actual line of work is

  • trite

    worn out from overuse

  • competing for your attention

    fighting to get and keep your focus

  • a little too simplistic

    a soft way to say that's oversimplified

Todo lo marcado en esta escena

22 notas en 33 frases

Expresión · B1the most successful something of all time

ever recorded

Companies like Google and Facebook are some of the wealthiest and most successful of all time.
Sonidorakes in

Let the s slide into in so the two words land as one chunk.

They just have this giant computer that rakes in money, right? Uh...
Expresión · B2an investor in something

someone who puts money into a field

So, I've been an investor in technology for 35 years.
Expresión · A2sell something to someone

sell goods to buyers

The first 50 years of Silicon Valley, the industry made products-- hardware, software-- sold 'em to customers. Nice, simple business.
Jerga · B1'em

them, said casually — Fine in fast speech; write them in anything formal.

The first 50 years of Silicon Valley, the industry made products-- hardware, software-- sold 'em to customers. Nice, simple business.
Expresión · A2pay for something

hand over money for something

It's a little even trite to say now, but... because we don't pay for the products that we use, advertisers pay for the products that we use.
SonidoIf you're not

you're gets flattened here; don't give it the weight of two words.

The classic saying is: "If you're not paying for the product, then you are the product."
Gramática · B2what they don't realize is

subject clause: The whole what-clause is the subject; the real news arrives after is.

But what they don't realize is they're competing for your attention.
Expresión · B1figure out how to do something

work out how to do it

Let's figure out how to get as much of this person's attention as we possibly can.
Expresión · B2as much of something as we possibly can

the maximum amount we can get

Let's figure out how to get as much of this person's attention as we possibly can.
Expresión · B2get someone to do something

make someone do it

How much time can we get you to spend?
Sonidoget you to

Three words bunch into one beat; keep the middle light.

How much of your life can we get you to give to us?
Expresión · B1something makes sense

become understandable

When you think about how some of these companies work, it starts to make sense.
Expresión · B2think of something as something

regard something as

There are all these services on the Internet that we think of as
Expresión · B2in exchange for something

as payment for something

They pay in exchange for showing their ads to us.
Sonidoa little too

The weight sits on too; little barely registers.

That's a little too simplistic.
Expresión · B1a change in something

a shift in something

It's the gradual, slight, imperceptible change in your own behavior and perception that is the product.
Gramática · C1It's the gradual, slight, imperceptible change in your own behavior and perception that is the product.

cleft sentence: The frame moves the weight onto the change itself rather than on attention or users.

It's the gradual, slight, imperceptible change in your own behavior and perception that is the product.
Gramática · B2nothing else on the table that could possibly be called

relative clause: The that-clause limits nothing else, and the passive could be called keeps the naming hypothetical.

There's nothing else on the table that could possibly be called the product.
Expresión · B1make money from something

earn money out of something

That's the only thing there is for them to make money from.
Expresión · B2in the direction you want

toward the outcome you prefer

If you can go to somebody and you say, "Give me $10 million, and I will change the world one percent in the direction you want it to change..."
Expresión · B1be worth a lot of money

worth a great deal

It's the world! That can be incredible, and that's worth a lot of money.

You Are the Product, explicado

What's really going on

On the surface this is neutral exposition, but every line is building an indictment. The shift is placed in time: for fifty years Silicon Valley sold products to customers — 'Nice, simple business' — and for the last ten years the biggest companies have been, in the words of one speaker, 'in the business of selling their users.' The classic saying, 'If you're not paying for the product, then you are the product,' gets the plain reading: 'Our attention is the product being sold to advertisers.' Then comes a pushback, 'That's a little too simplistic,' and a sharper claim: the real product is 'the gradual, slight, imperceptible change in your own behavior and perception.' Elsewhere a voice asks, 'How much of your life can we get you to give to us?' Put together, a business model turns into a claim about what you are.

Theme

MoneyA free product is reframed as a market where users are the goods being sold.
PowerA handful of companies quietly shape behavior at scale, one imperceptible nudge at a time.

Escucha con atención

  • rakes in — Let the s slide into in so the two words land as one chunk.
  • If you're not — you're gets flattened here; don't give it the weight of two words.
  • get you to — Three words bunch into one beat; keep the middle light.
  • a little too — The weight sits on too; little barely registers.
For the last ten years, the biggest companies in Silicon Valley have been in the business of selling their users.

The industry's core product changed: users themselves are what gets sold, not hardware or software.

The classic saying is: "If you're not paying for the product, then you are the product."

Since advertisers foot the bill, the user is the commodity being delivered to them.

But what they don't realize is they're competing for your attention.

These look like tools, but the real contest is over how much of your time and focus they can hold.

How much of your life can we get you to give to us?

The metric is not minutes but life: engagement is framed as time extracted from a person.

We're the product. Our attention is the product being sold to advertisers.

A plain restatement of the business model: attention is packaged and sold to the people buying ads.

Preguntas sobre esta escena

Who are the actual customers of these companies?

Advertisers. The scene spells it out — "Advertisers are the customers" — then adds the flip side: "We're the thing being sold." Users pay nothing; the people buying ads are the ones the business serves.

How can they be so wealthy with so few employees?

Because the money comes from a machine, not a large staff. One line points to "this giant computer that rakes in money," and the scene's answer to "what are they being paid for?" is advertising.

Why does someone call "we're the product" too simplistic?

The next line calls it "a little too simplistic." Attention is only part of it; what is really sold, the scene argues, is "the gradual, slight, imperceptible change in your own behavior and perception."

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